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Privacy Policy

General information on the privacy policy

Die Adresse unserer Website ist: https://www.actionworld.ch

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages called up or names of files called up, date and time are stored on the server for statistical purposes without this data being directly related to your person. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

Verantwortliche Stelle

Verantwortlich für die Bearbeitung Ihrer Personendaten auf dieser Website ist:

Actionworld AG
Bachstrasse 27
8912 Obfelden
Schweiz
E-Mail: info@actionworld.ch
Telefon: +41 44 760 22 33

Für alle Anliegen zum Datenschutz – auch wenn in dieser Erklärung vom Datenschutzbeauftragten die Rede ist – wenden Sie sich bitte an diese Adresse, am einfachsten per E-Mail mit dem Betreff «Datenschutz».

Processing of personal data

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, erasure, retention, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. If and insofar as the EU GDPR is applicable, we also process personal data on the following legal bases in conjunction with Art. 6 (1) GDPR:

We process personal data for the duration required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

Cookies

This website uses cookies. These are small text files that make it possible to store specific information relating to the user on the user's device while the user is using the website. Cookies make it possible in particular to determine the frequency of use and the number of users of the pages, to analyze patterns of page use, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when you visit the site again. If you do not wish this to happen, you should set your Internet browser to refuse to accept cookies.

A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. In addition, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case not all functions of this online service can be used.

Einwilligung über das Cookie-Banner

Beim ersten Besuch fragen wir Sie über ein Cookie-Banner um Ihre Einwilligung. Technisch notwendige Cookies werden immer gesetzt. Cookies und Dienste für Statistik und Marketing (z.B. Google Analytics, Google Ads und Google Remarketing) werden erst geladen, wenn Sie diesen zugestimmt haben. Sie können Ihre Auswahl jederzeit ändern oder widerrufen: Cookie-Einstellungen ändern.

Für das Cookie-Banner verwenden wir Cookiebot der Usercentrics A/S (Havnegade 39, 1058 Kopenhagen, Dänemark). Cookiebot speichert Ihre Auswahl in einem Cookie und protokolliert sie zu Nachweiszwecken mit einer anonymisierten IP-Adresse, Datum und Uhrzeit sowie Ihrer Auswahl. Rechtsgrundlage ist unsere rechtliche Verpflichtung, Einwilligungen nachweisen zu können. Weitere Informationen: Datenschutzerklärung von Cookiebot.

With SSL/TLS encryption

Diese Website verwendet aus Sicherheitsgründen und zum Schutz der Übertragung vertraulicher Inhalte, wie z.B. Anfragen, die Sie an uns als Seitenbetreiber senden, eine SSL/TLS-Verschlüsselung. Eine verschlüsselte Verbindung erkennen Sie daran, dass die Adresszeile des Browsers von «http://» auf «https://» wechselt und an dem Schloss-Symbol in Ihrer Browserzeile.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Third-party services

This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam and YouTube to embed videos.

These services of the American Google LLC use, among other things, cookies, whereby data is transferred to Google in the USA, whereby we assume that no personal tracking takes place in this context solely through the use of our website.

Google LLC ist unter dem EU-US Data Privacy Framework und dem Swiss-US Data Privacy Framework zertifiziert. Für so zertifizierte Unternehmen anerkennt die Schweiz seit dem 15. September 2024 ein angemessenes Datenschutzniveau. Ergänzend stützt sich Google auf die Standardvertragsklauseln der Europäischen Kommission.

Further information can be found in Google's privacy policy.

Datenübermittlung ins Ausland

Einige der in dieser Erklärung genannten Anbieter bearbeiten Personendaten auch ausserhalb der Schweiz und des Europäischen Wirtschaftsraums, insbesondere in den USA (Google, Meta/Facebook/Instagram, Mailchimp). Wir übermitteln Personendaten nur dorthin, wenn ein angemessener Datenschutz gewährleistet ist: über die Zertifizierung des Anbieters unter dem Swiss-US bzw. EU-US Data Privacy Framework oder über die Standardvertragsklauseln der Europäischen Kommission, die der Eidgenössische Datenschutz- und Öffentlichkeitsbeauftragte (EDÖB) anerkennt.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

Nachdem Sie Ihre Einwilligung zur Speicherung der Daten, der E-Mail-Adresse sowie deren Nutzung zum Versand des Newsletters erteilt haben, können Sie diese jederzeit widerrufen, etwa über den «Abmeldelink» im Newsletter.

Rights of the data subject

Nach dem Schweizer Datenschutzgesetz (DSG) und – soweit anwendbar – der EU-Datenschutz-Grundverordnung (DSGVO) haben Sie insbesondere die folgenden Rechte. Für deren Ausübung wenden Sie sich bitte an die oben genannte verantwortliche Stelle.

Right to confirmation

Each data subject has the right to obtain from the website operator confirmation as to whether or not personal data concerning him or her are being processed. If you wish to exercise this right of confirmation, you can contact the data protection officer at any time.

Right to information

Any person affected by the processing of personal data has the right to receive information from the operator of this website at any time free of charge about the personal data stored about them and a copy of this information. In addition, information may be provided about the following:

In addition, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.

If you wish to make use of this right to information, you can contact our data protection officer at any time.

Right to rectification

Jede von der Verarbeitung personenbezogener Daten betroffene Person hat das Recht, die unverzügliche Berichtigung sie betreffender unrichtiger personenbezogener Daten zu verlangen. Darüber hinaus hat die betroffene Person das Recht, unter Berücksichtigung der Zwecke der Verarbeitung, die Vervollständigung unvollständiger personenbezogener Daten – auch mittels einer ergänzenden Erklärung – zu verlangen.

If you wish to make use of this right to information, you can contact our data protection officer at any time.

Right to erasure (right to be forgotten)

Any person affected by the processing of personal data has the right to obtain from the controller of this website the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and the processing is no longer necessary:

If one of the above reasons applies and you wish to request the deletion of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will ensure that the request for erasure is complied with immediately.

Right to restriction of processing

Any person affected by the processing of personal data has the right to request the controller of this website to restrict the processing if one of the following conditions is met:

If one of the aforementioned conditions is met, you can contact our data protection officer at any time to request the restriction of the processing of personal data by the operator of this website. The data protection officer of this website will arrange for the restriction of processing.

Right to data portability

Any person affected by the processing of personal data has the right to receive the personal data concerning them in a structured, commonly used and machine-readable format. In addition, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.

A right of objection

Any person affected by the processing of personal data has the right to object to the processing of personal data concerning them at any time for reasons arising from their particular situation.

In the event of an objection, the operator of this website will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

To exercise your right to object, you can contact the data protection officer of this website directly.

Right to withdraw consent under data protection law

Any person affected by the processing of personal data has the right to withdraw their consent to the processing of personal data at any time.

If you wish to exercise your right to withdraw your consent, you can contact our data protection officer at any time.

Beschwerderecht bei einer Aufsichtsbehörde

Sie haben das Recht, sich bei einer Datenschutz-Aufsichtsbehörde zu beschweren. In der Schweiz ist dies der Eidgenössische Datenschutz- und Öffentlichkeitsbeauftragte (EDÖB), Feldeggweg 1, 3003 Bern, www.edoeb.admin.ch. Personen mit Wohnsitz in der EU oder im EWR können sich auch an die Aufsichtsbehörde ihres Wohnsitzlandes wenden.

Objection to e-mail marketing

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

DISCLAIMER

All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot assume any liability for the completeness, correctness and topicality of the information, including journalistic and editorial information. Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are fundamentally excluded.

The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website. The use of or access to this website is at the visitor's own risk. The publisher, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and consequently assume no liability for such damages.

The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked sites are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or offend common decency.

Google Ads

This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Ads customers. The information obtained using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

Wenn Sie nicht am Tracking teilnehmen möchten, können Sie das Setzen eines dafür erforderlichen Cookies verweigern – zum Beispiel durch eine Browser-Einstellung, die das automatische Setzen von Cookies generell deaktiviert, oder indem Sie Ihren Browser so einstellen, dass Cookies von der Domain «googleleadservices.com» blockiert werden.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Google Remarketing

Diese Website benutzt die Remarketing-Funktion der Google Inc. Die Funktion dient dazu, Website-Besuchern innerhalb des Google-Werbenetzwerks interessenbezogene Werbung zu präsentieren. Im Browser des Website-Besuchers wird ein sogenanntes «Cookie» gespeichert, das es ermöglicht, den Besucher wiederzuerkennen, wenn er Websites besucht, die dem Google-Werbenetzwerk angehören. Auf diesen Websites kann dem Besucher Werbung angezeigt werden, die sich auf Inhalte bezieht, die der Besucher zuvor auf Websites aufgerufen hat, die die Remarketing-Funktion von Google nutzen.

It is Google's own information that it does not collect any personal data during this process. However, if you do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Google Analytics

Diese Website verwendet Google Analytics 4, einen Webanalysedienst der Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland («Google»). Google Analytics wird über den Google Tag Manager eingebunden und erst geladen, wenn Sie im Cookie-Banner der Kategorie «Statistik» zugestimmt haben (Google Consent Mode).

Google Analytics verwendet Cookies und ähnliche Technologien, um die Nutzung unserer Website auszuwerten, z.B. aufgerufene Seiten, Verweildauer, ungefährer Standort (Land, Stadt), Gerät, Browser und die Seite, von der Sie zu uns gekommen sind. Die gewonnenen Statistiken ermöglichen es uns, unser Angebot zu verbessern und für Sie als Nutzer interessanter zu gestalten. Google Analytics 4 speichert keine vollständigen IP-Adressen.

Die Daten können auch an die Google LLC in den USA übermittelt werden (siehe «Datenübermittlung ins Ausland»). Die Nutzungsdaten werden nach Ablauf der in Google Analytics eingestellten Aufbewahrungsdauer gelöscht.

Rechtsgrundlage ist Ihre Einwilligung (Art. 6 Abs. 1 lit. a DSGVO bzw. Art. 31 DSG). Sie können Ihre Einwilligung jederzeit über die Cookie-Einstellungen widerrufen. Zusätzlich können Sie die Erfassung mit dem Browser-Add-on zur Deaktivierung von Google Analytics verhindern. Weitere Informationen finden Sie in der Datenschutzerklärung von Google.

Google TagManager

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal user data. With regard to the processing of users' personal data, we refer to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.

Facebook

Diese Website nutzt Funktionen der Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . Wenn Sie unsere Seiten mit Facebook-Plugins aufrufen, wird eine Verbindung zwischen Ihrem Browser und den Facebook-Servern hergestellt. Dabei werden bereits Daten an Facebook übermittelt. Wenn Sie ein Facebook-Konto besitzen, können diese Daten mit diesem verknüpft werden. Wenn Sie nicht möchten, dass diese Daten mit Ihrem Facebook-Konto verknüpft werden, loggen Sie sich bitte vor dem Besuch unserer Seite bei Facebook aus. Interaktionen, insbesondere die Nutzung einer Kommentarfunktion oder das Anklicken eines «Gefällt mir»- oder «Teilen»-Buttons, werden ebenfalls an Facebook weitergeleitet. Mehr dazu erfahren Sie unter https://de-de.facebook.com/about/privacy.

Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. Further information can be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy/

Newsletter versenden – Mailchimp

Der Versand des Newsletters erfolgt über den Versanddienstleister ‚MailChimp‘, eine Newsletter-Versandplattform des US-Anbieters Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. Die Datenschutzbestimmungen des Versanddienstleisters können Sie hier einsehen. Die Rocket Science Group LLC (Intuit Mailchimp) ist unter dem EU-US Data Privacy Framework und dem Swiss-US Data Privacy Framework zertifiziert. Die Nutzung des Versanddienstleisters erfolgt auf Grundlage unserer berechtigten Interessen gem. Art. 6 Abs.. 1 lit. f DSGVO und einer Auftragsverarbeitungsvereinbarung gemäss Art. 28 Abs.. 3 S. 1 DSGVO.

The mailing service provider may use the data of the recipients in pseudonymous form, i.e. without allocation to a user, to optimize or improve its own services, e.g. for the technical optimization of the mailing and presentation of the newsletter or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to write to them itself or pass it on to third parties.

YouTube

Auf dieser Website sind Funktionen des Dienstes «YouTube» integriert. «YouTube» ist Eigentum von Google Ireland Limited, einem nach irischem Recht gegründeten und betriebenen Unternehmen mit Sitz in Gordon House, Barrow Street, Dublin 4, Irland, das die Dienste im Europäischen Wirtschaftsraum und in der Schweiz betreibt.

Ihre rechtliche Vereinbarung mit «YouTube» besteht aus den Bedingungen, die Sie unter dem folgenden Link finden: https://www.youtube.com/static?gl=de&template=terms&hl=de. Diese Bedingungen stellen eine rechtsverbindliche Vereinbarung zwischen Ihnen und «YouTube» bezüglich Ihrer Nutzung der Dienste dar. In den Datenschutzbestimmungen von Google wird erläutert, wie «YouTube» Ihre persönlichen Daten behandelt und schützt, wenn Sie den Dienst nutzen.

Booking platform

We process the data of our customers in accordance with the data protection regulations of the Federal Government (Data Protection Act, DSG) and the EU GDPR as part of the ordering processes in our online store in order to enable them to select and order the selected products and services as well as their payment and delivery or processing.

The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer service. In this context, we use session cookies, e.g. to store the contents of the shopping cart, and permanent cookies, e.g. to store the login status.

The processing is carried out on the basis of Art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The data marked as required are necessary for the establishment and fulfillment of the contract. We only pass on the data to third parties in the context of delivery, payment or within the scope of legal permissions and obligations. The data will only be processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).

Users can optionally create a user account in which they can view their orders in particular. As part of the registration process, users are provided with the required mandatory information. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data relating to the user account will be deleted, provided that their retention is required for commercial or tax law reasons in accordance with Art. 6 para. 1 lit. c GDPR. Information in the customer account is retained until it is deleted with subsequent archiving in the event of a legal obligation. It is the user's responsibility to save their data in the event of termination before the end of the contract.

As part of registration and new registration as well as the use of our online services, we store the IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests and those of the user in protection against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.

The deletion takes place after the expiry of statutory warranty and comparable obligations; the necessity of storing the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion takes place after their expiry.

Contractual benefits

Wir verarbeiten die Daten unserer Vertragspartner und Interessenten sowie sonstiger Auftraggeber, Kunden, Klienten oder Vertragspartner (einheitlich als «Vertragspartner» bezeichnet) im Einklang mit den datenschutzrechtlichen Bestimmungen des Bundesdatenschutzgesetzes (DSG) und der EU-DSGVO gemäss Art. 6 Abs. 1 lit. b. DSGVO, um ihnen unsere vertraglichen oder vorvertraglichen Leistungen zu erbringen. Die in diesem Zusammenhang verarbeiteten Daten, Art, Umfang und Zweck sowie die Erforderlichkeit ihrer Verarbeitung ergeben sich aus dem zugrundeliegenden Vertragsverhältnis.Zu den verarbeiteten Daten gehören die Stammdaten unserer Vertragspartner (z.B. Namen und Adressen), Kontaktdaten (z.B. E-Mail-Adressen und Telefonnummern) sowie Vertragsdaten (z.B. in Anspruch genommene Leistungen, Vertragsinhalte, Vertragskommunikation, Namen von Ansprechpartnern) und Zahlungsdaten (z. Wir verarbeiten grundsätzlich keine besonderen Kategorien personenbezogener Daten, es sei denn, diese sind Bestandteil einer Auftrags- oder Vertragsabwicklung.

We process data that is required to justify and fulfill the contractual services and point out the necessity of its disclosure, unless this is obvious to the contractual partners. Data is only passed on to external persons or companies if this is necessary within the framework of a contract. When processing the data provided to us as part of an order, we act in accordance with the client's instructions and the statutory provisions.

As part of the use of our online services, we may store the IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests and the interests of users in protection against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary for the pursuit of our claims in accordance with Art. 6 para. 1 lit. f. GDPR or if there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c. GDPR.

The data is deleted when it is no longer required for the fulfillment of contractual or statutory duties of care and for the processing of any warranty and comparable obligations, whereby the necessity of storing the data is reviewed at irregular intervals. In all other respects, the statutory retention obligations apply.